ck 999 Terms and Conditions

General Introduction

ck 999 is an online gaming and sports betting platform. The terms and conditions set out in this document establish the basis for providing services between ck 999 and its users. By using the platform, you acknowledge that you have read, understood and agreed to comply with these terms.

ck 999 reserves the right to change these terms at any time. Continuing to use the platform after any change will be considered acceptance of the updated terms. It is therefore recommended that you visit this page regularly.

To learn more about our operations, values and range of services, you can read the About Us page.

Account Registration and Eligibility

2.1 Age Limit and Eligibility

You must be at least 21 years old to open an account at ck 999. Registration is strictly prohibited for anyone under 21. Any account found to have been registered in violation of the age limit may be cancelled at any time and the balance held in that account may be forfeited.

2.2 One Account Per Person

Each user may operate only one account. If a single person is found to have multiple accounts, all of them will be cancelled and the associated balances and bonuses will be forfeited. Opening multiple accounts using the same device, the same IP address or the same payment method also falls under this prohibition.

2.3 Accuracy of Information

All information provided at the time of registration must be accurate, complete and up to date. ck 999 may request additional documents at any time to verify identity. ck 999 reserves the right to suspend or close an account if false or misleading information is provided.

2.4 Account Security

It is your responsibility to keep your username and password completely confidential. If you suspect unauthorised access to your account, notify the support team immediately. You are responsible for all activity carried out from your account.

Deposit and Withdrawal Policy

3.1 Deposit Methods and Limits

ck 999 currently accepts deposits via bKash, Nagad, Rocket and bank transfer (Dutch-Bangla Bank, BRAC Bank and other major banks). The minimum deposit amount is ৳100.

3.2 Withdrawal Methods and Timeframe

The same methods are used for withdrawals — bKash, Nagad, Rocket and bank transfer. The minimum withdrawal amount is ৳500. Approved withdrawals are generally processed within 5–30 minutes.

3.3 Verification Requirements

Before processing a withdrawal request, ck 999 reserves the right to verify identity and payment method. Withdrawals may be delayed until verification is complete. If there is reasonable doubt about the source of funds, ck 999 may request additional documents.

Bonus and Promotion Terms

4.1 Welcome Bonus

New members at ck 999 receive a 100% bonus on their first deposit, up to ৳8,000. The wagering requirement for this bonus is 15 times the bonus amount. For example: depositing ৳1,000 gives a ৳1,000 bonus, making the total balance ৳2,000, and to withdraw you must wager ৳1,000 × 15 = ৳15,000.

4.2 Other Promotions

ck 999 runs various regular promotions, including weekly deposit rewards, slot festival bonuses, weekend cricket offers, birthday gifts and refer-a-friend rewards. Each promotion has its own wagering requirements and validity period, which are clearly stated at the time of registration.

4.3 General Rules for Bonus Use

• A bonus can only be used in the account to which it was granted.
• Winnings earned from a bonus cannot be withdrawn until the wagering requirements have been met.
• Multiple bonuses cannot be active at the same time unless the specific promotion's terms state otherwise.
• If bonus abuse or manipulation is suspected, ck 999 reserves the right to cancel the bonus.
• No bonus counts as direct cash; it is credit available for play.

Sports Betting and Casino Rules

5.1 Betting Rules

For sports betting, bets are accepted on markets for cricket, football and various other sports. If odds change after a bet has been placed, the change will not apply to the confirmed bet. In-play betting after an event has started may be available for a limited time on certain markets.

5.2 Cancelled or Suspended Events

If a match or event is cancelled, suspended or left incomplete, ck 999's own rules will apply to the relevant bet. In such cases the stake is generally refunded, though this may vary depending on specific conditions.

5.3 Casino Game Rules

The rules set by the game provider apply to live casino and slot games. If a round is voided due to a technical fault, the stake for that round will be refunded. Attempting to exploit technical faults or system vulnerabilities may result in loss of the right to use the service.

5.4 Maximum Win Limit

ck 999 reserves the right to set a maximum win limit on specific games or markets. This limit may vary by game or market and will be stated in the relevant section.

VIP and Loyalty Programme

ck 999 operates three VIP tiers: Bronze, Silver and Gold. Each tier includes a weekly cashback benefit — up to 0.3% for Bronze, up to 0.5% for Silver and up to 0.8% for Gold, calculated on the weekly net loss. Cashback is calculated based on the week's total losses (total losses minus total winnings).

Advancement through VIP tiers is based on regular and active play. ck 999 reserves the right to change VIP benefit rules at any time. VIP cashback and rewards have their own wagering requirements that will apply.

Prohibited Activities

The following activities are strictly prohibited and, if detected, will result in account cancellation and balance forfeiture:

• Bonus abuse or attempting to earn bonuses using multiple accounts.
• Using manipulation, software exploits or bots against the platform.
• Money laundering or depositing funds from illegal sources.
• Colluding with other users to fix outcomes.
• Exploiting technical vulnerabilities or faults in the platform to gain an unfair advantage.
• Operating an account under another person's identity.

Responsible Gaming

ck 999 takes responsible gaming very seriously. We want every user to enjoy entertainment safely and in a controlled manner. If you feel that gaming is having a negative effect on your daily life, please contact the support team.

For detailed information on how to get help if you are experiencing harm or a tendency to play excessively, please read our Responsible Gaming page. Users can also request deposit limits or an account break themselves.

Data Protection and Privacy

ck 999 uses SSL encryption and advanced security measures to keep users' personal information safe. To learn more about how your information is collected, used and stored, please see our Privacy Policy.

Personal information will not be sold or shared with third parties without the user's consent. However, information may be provided to regulatory authorities to meet legal obligations.

Account Closure and Suspension

10.1 Closure at the User's Request

Any user may request to close their account at any time. All active bonuses will be cancelled before the request is processed. The available balance (subject to wagering requirements being met) will be available for withdrawal.

10.2 Closure or Suspension by ck 999

In the event of a breach of these terms and conditions, ck 999 reserves the right to suspend or cancel any account without prior notice. In such cases, the balance may be returned or forfeited depending on the nature of the breach.

Limitation of Liability

ck 999 provides the platform on an "as is" basis. ck 999 will not be liable for any loss arising from technical issues, internet disconnection or third-party software faults.

No claim for loss by a user will be accepted if the service is temporarily unavailable. ck 999 always endeavours to ensure maximum platform availability, but it is not possible to guarantee completely uninterrupted service.

Dispute Resolution

If you have any dispute or complaint, please first contact the support team via 24/7 live chat or email. ck 999 is committed to resolving all reasonable complaints with full fairness and promptly.

If a resolution cannot be reached through direct contact with the support team, a formal complaint may be filed. For a formal complaint, the relevant transaction date, amount and full details must be submitted in writing. You can also visit our Frequently Asked Questions (FAQ) section for answers to common questions.

Changes to Terms

ck 999 reserves the right to change, add to or remove any part of these terms and conditions at any time. For significant changes, an attempt will be made to notify users via their registered email or on the platform.

Continuing to use the platform after any change will be considered acceptance of the new terms. It is therefore recommended that you visit this page regularly. The date of the current version will always be shown at the top of the page.

Contact and Support

If you have any questions or need clarification about these terms and conditions, the ck 999 support team is available around the clock to help.

• Live Chat: 24 hours a day, 7 days a week — in Bengali and English.
• Email: [email protected]

For quick answers to common questions, we recommend visiting our FAQ section.